Fixing error “The messaging interface has returned an unknown error…” in MS Outlook

Microsoft Outlook is an extensively used email client that comes with Microsoft Office Suite. It stores all your crucial emails and other information in a single file named as PST or Personal Storage Table file.


Under certain circumstances, your PST file might get damaged so you become unable to access the data from it. Corruption in your PST file may be indicated by a number of symptoms and occurrence of error messages. Under a situation of PST corruption, you need to repair and restore the damaged file with the PST recovery software to extract inaccessible information from the file.

In a real-time situation, a user might come across the error message given below, when he/she tries to access a mail message or try to forward any message in MS Outlook 2000:

The messaging interface has returned an unknown error. If the problem persists, restart Outlook.”

After the occurrence of above mentioned error message, a user is unable to extract information from the PST file. In order to access your mail message, you need to identify the reason of this peculiar behavior and perform PST recovery by fixing it. The above mentioned situation might be experienced if the following conditions are true:

  1. PST file has been set as the default delivery location for your emails or you’re using OST (Offline Storage Table) file.

  2. You forward an email in MS Outlook RTF (Rich Text Format), which has an attachment

  3. You have enabled MS Outlook messages to be stored in Drafts folder either by clicking Save option in File menu or waiting for three minutes

  4. You edited messages after saving a copy in Drafts folder

  5. You try saving or sending message by clicking the Save option

  6. The PST file is damaged

In case you come to know that the behavior is a result of corruption caused to PST file, you must rely on a professional PST recovery tool. The PST recovery utilities are capable of methodologically scanning the entire PST file and extracting all inaccessible and corrupt data from it. Recovered emails are displayed for checking the recovering capability of the software.

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